Fair, transparent guidelines regarding trip cancellations, rescheduling, and refund timelines.
We understand that unforeseen emergencies happen. If you need to cancel your trip, the following standardized cancellation charges apply based on the date written notice is received by our Kolkata office:
| Notice Period Before Tour Departure | Cancellation Fee (Per Person) |
|---|---|
| 30 Days or more prior to departure | Only administrative processing fee (₹1,500/person) + non-refundable flight/hotel deposits |
| 15 to 29 Days prior to departure | 25% of total package cost |
| 7 to 14 Days prior to departure | 50% of total package cost |
| Less than 7 Days / No-Show | 100% of package cost (Strictly non-refundable) |
Approved refunds are processed via the original payment mode (Bank Transfer / UPI) within 7 to 10 working days from the official cancellation confirmation date.
Whenever possible, we offer free rescheduling of your travel dates if requested at least 21 days before departure, subject to hotel seasonality price differences.